Services
Administrative & Operational Support
Day-to-day admin and front-of-house support that keeps your pharmacy or allied health business running smoothly—without adding pressure to your in-store team.
What we take off your plate
Operational support that fits your workflow
We plug into your existing systems and ways of working—handling the repeatable admin so your team can stay focused on patients, customers and clinical priorities.
Phone & inbox management
Call handling, message triage, email responses and escalation rules—so nothing gets missed.
Appointments & follow-ups
Bookings, reminders, recalls and patient/customer follow-ups aligned to your preferred scripts and timing.
Data entry & back-office tasks
Accurate data capture, document handling, forms, and routine admin to keep records clean and current.
Customer service support
Friendly, consistent service for enquiries, order updates and general support—backed by clear processes.
Built for community pharmacy and allied health
GX Pro provides scalable capability that integrates with day-to-day operations—supporting consistency, responsiveness and a better experience for your customers and patients.